STEMMONS Property Disposition


Property Disposition

Disposition of a property requires multiple players to carryout tasks. These tasks are easily allocated using the case launcher aspect of Quest and tracked using the system reporting capabilities. The tracking is a key aspect to the property disposition process as it enables targeted discussions around efficiency, resource allocation, and disposition progress.

User Experience:

  • Asset Manager is assigned a Case to launch Property Disposition Process for a recently sold property with link to Standards and Quest 
  • Property Disposition process is described with Standards 
  • Quest is used as a case launcher with list of all necessary action-items needed to complete a Property Disposition
  • Property Disposition status report can be taken from FACTS at any time 
  • Case can be created if any necessary action is needed to follow up analysis 

Functional Setup:

  • Case: Create Property Disposition Case Type 
  • Quest: Define action items necessary to dispose of property, configure each line item’s threshold to properly route each case to correct employee 
  • Departments: Ensure all employees titles and roles are correct in departments 
  • FACTS: Design report to pull data from case statuses associated to Property Disposition

Best Practices:

  • Configure the report to be valuable to various stakeholders. For example, upper management may want a higher-level over view of the Property Disposition Status, whereas direct managers may want to see which employees are behind and need help to complete their tasks
  • Create different Quest forms depending on the type of Disposition
  • Ensure cases are assigned to the respective departments that will need to complete tasks

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