USE CASES


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Marketing Help Desk

Employees submit an issue or request associated with Marketing.

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Project Management

Central manages all aspects of a projects by recording all information in an organized and structured manner which allows for reporting and analysis.

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Business Card Contact Capture

Easily add new contacts to your contact list by sending a picture of a business card to a specific email.

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Tenant Move In

Management of tasks required before a new tenant move in.

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CRM

Manage and analyze all customer interactions and data using Central.

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Job Management

Kick off and manage all necessary action items associated with a project.

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Expense Reporting and Reimbursement

Document and manage the process of reporting business expenses in order for employees to be reimbursed in a timely manner.

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IT Life cycle Budgeting

Management of IT equipment lifecycle and budgeting related to it.

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Question

Central assigns questions or requests made by one employee to another in order to avoid the message being forgotten about and unanswered,

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Invoice Processing

Central will manage the process of receiving, approving and paying invoices.

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Software Version Management

Organize and manage the development process and stages throughout the development of a software.

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Backup Testing Process

Conduct regular tests of the backup process to make sure it is working.

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Project Management Support

Central allows for active monitoring and collaboration of tasks involved in a project.

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Customer Profile

Creation of a Client Profile report in order to track all aspects of the client at any given time.

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Web Contact

External information requests generate cases through a web portal.

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Vehicle Maintenance & Registration Notice

Track and manage Company vehicles to ensure they are in working condition and registered.

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Unit Availability Process

Management of tasks necessary when tenant moves out.

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Train Track Questions

Tracking of issues, concerns, or requests related to the learning management program in a Company

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Ticket Request

Using Central, employees can request company tickets to a local music or sporting event on a first come first serve basis.

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Tenant Request

Any requests submitted by lease property tenants will be managed within Central.

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Tenant NAICS Update

Requests for the update of a tenants NAICS code.

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Tenant Ledger Change

Manage updates and changes to a tenant's ledger.

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Tenant Information Change

Update of tenant information.

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Standards Feedback

Provide feedback to author of a Standards in order to improve experience for future users.

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Software Development

Any software issues, concern or requests are managed through Central.

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Sign Order

Management of sign ordering process

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Conference Room Reservations

Reserving a conference room in a particular property is simplified using Central.

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Security Assignment

Management of Security department's operations.

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Roadmap

Planning, execution and management of a strategic business plan.

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Lost and Found

Tracking of lost and found items

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Recruiting

Central manages and tracks the recruiting process of a new employee from application to on boarding.

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Quality Assurance Inspections

Management of Quality Assurance inspections.

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Purchasing Order Management

Management of Company's equipment and supply purchase requests.

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Property Project

Management of all maintenance requests or issues related to a property.

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Property Disposition

Management of all tasks and tracks progress when a property is sold.

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Performance Review

Periodic assignment for managers to review and consult with employees about their performance.

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P- Card Reconciliation

Reminder cases for employees with a company credit card to upload their expenses every month.

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MLS Contract Process

Central is used in order to manage and track the MLS process of a new lease agreement.

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Missing Documents

Case is created if there are any missing documents in order for them to be acquired.

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Preventative Maintenance

Management of tasks assigned in order to keep equipment in good working order.

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Permit Expiration Notice

Tracking and management to ensure permits are up to date

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Vendor Selection

Central organizes and simplifies the task of comparing and selecting the correct vendors for you company.

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Marketing Project

Employees from various departments can request marketing material to be created for them.

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Make Ready Request

Request of changes to be made in a property in order for it to be ready for new tenant.

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Leasing Help Desk

Employees submit an issue or request associated with Leasing.

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Lease Audit

Make any necessary changes to a lease agreement. 

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Lease Approval

New lease agreements or renewal requests must be approved by leasing manager.

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HR Helpdesk

Employees submit an issue or request associated with Human Resources.

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Hotel Room Inspection

Inspection of guestroom condition and reset after guest departure.

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Hotel Reservation- Special

Management of hotel reservations for employees and company clients or guests.

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Hotel Property Work Order

Request and management of any maintenance task necessary throughout hotel.

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Hotel Housekeeping

Management of daily housekeeping operations and client requests.

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Hotel Guest Transportation

Management of guest transportation service.

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Hotel Guest Service

Management of any guest related service including compliment, questions, suggestions or complaints.

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Credit Card Dispute

Tracking of Credit Card payment dispute and resolution

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Hotel AP General

Management of hotel accounts payable procedures.

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IT Help Desk

Employees submit an issue or request associated with their IT equipment.

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General Approval

Manage the process of having a request, action, or project approved by a supervisor or manager.

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Data Governance

Management and maintenance of the data stored within a company's information database.

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Customer Survey Follow up

Case is created in order to resolve an issue states in a customer satisfaction survey.

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Customer Review

Whenever a customer review is published an requires action, Central manages the process and ensures the issue gets resolved.

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Commission Request

Central manages the commission request and payment process after a sale is finalized.

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Company Website

Questions, concerns or requests that are related to the company website are managed here.

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Boxer Central Feedback

Users of Boxer Central can provide feedback on their user experience.

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Content Factory

Content to be used in the creation of any marketing material is submmitted.

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Construction Project

Manages the entire process of a construction process including request, planning, approval execution and completion.

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Check ins

Central can be used to manage periodic client check ins.

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Budgets

Central aids in the creation and management of budgeting for various area of an enterprise.

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Contract Expiration Notice

Receive notice when an agreement or contract will expire soon in order to take necessary action.

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BEST Application

Calculated management of energy and utility usage in order to create a more efficient and cost effective system.

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Recurring Analysis

With information in a centralized location, requesting an analysis report based on any aspect is a simple task that may be programmed to occur at a set period of time.

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Analytics Project

Using teamwork and collaboration for the creation of a specific report for analysis.

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Ad-Hoc Project

Provides management and tracking of specific projects which have no association to another.

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Acknowledgment

Send out a mass notification to multiple people within the organization and receive a confirmation of their receipt.

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Unit Move Out

When a tenant leaves a property, Central will manage the process from move out to make ready for future tenants.

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Participation Groups

Central can manage an employee recognition program in order to stimulate some friendly performance competition between employees and promote productivity.

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Incident Reporting and Prevention

Central can manage incident reports and also manage future incident prevention processes.

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Goal/ Milestone Badge System

Employees in a company will be recognized for reaching milestones or achieving goals.

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Sprint Maps

Stemmons manages and tracks progress in order to successfully and efficiently accomplish a Sprint.

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Property Snapshot

Creation of a property snapshot report in order to track all aspects of the property at all times

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Property Takeover

Management of all tasks and tracks progress when taking over a property.

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Property Acquisition

Simplifies the process of acquiring a new property.

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Solution Selection

Creation and execution of a process in a continuous manner to increase efficiency and avoid repetition.
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Skills and Certification Inventory Management

Managing of employees' skills, training and certifications

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Equipment Life Cycle Management

Manage and track the process from procurement to decommission of a piece of equipment.

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Action Plans

Creation and management of an action plan program in order to resolve or accomplish a problem or task.
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Video & Audio Review

Management of multimedia content which may be used in various ways from training to evaluation.

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Opening a New Franchise

Use Stemmons to ensure that everything required in the opening process of a new location gets accomplished within schedule.

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Onboarding New Employee

Management of the new employee on-boarding process.

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Application Portfolio Management

Management of applications available to employees within a company.

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Equipment Inspection, Repair & Disposition

Management of equipment maintenance and lifecycle.

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Connectivity Service Initiation

Request connection of equipment to network or other equipment.

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Off-Boarding (General)

Manage tasks necessary when off-boarding an employee, equipment, or client.

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Standard IT Equipment Procurement

Request of new IT equipment.

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Vehicle Assignment Management

Manage and track company vehicles, their assigned drivers, their performance and vehicle status.

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Maintenance Request Management

Manage and resolve maintenance issues or request and track progress of said tasks.

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Procure to Pay

Task management of procurement process from request of good to payment of good.

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Close to Disclose

Track and accomplish accounting tasks for end of the month or quarterly closing of books.

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Account Management QA

Stemmons aides in successfully and efficiently executing account management activities.

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Structured Meetings

Manage the organization and outcome of a structured meeting.

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Team Management: Activities

Assign responsibilities to certain individuals in order to accomplish a team activity.

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Client Lunch/Dinner Planning

Use Stemmons in order to accomplish tasks associated in the set up of a Lunch or Dinner meetings.

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Account QA Track II (Pitching)

Making sure that QA duties and reports are accomplished in an efficient and timely manner is simplified using Stemmons.

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Client On-Boarding

On-boarding a new client will involve multiple aspects, Stemmons Central will make sure that every step is done correctly.

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Event Planning

Use Stemmons to simplify tasks when planning an event.
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Quality Assurance

Manage the QA life cycle by organizing tasks and ensuring they are assigned to the correct person.

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Property Pro Forma

Management of a property's revenue forecast.

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