Team Management: Activities
Assign responsibilities to certain individuals in order to accomplish a team activity.
All organizations have personnel activity management needs and each department or team has a unique set of activities to complete within a given time. Central’s structured and holistic approach to managing activities provides reusable data-driven decision-making processes spanning the enterprise.USER EXPERIENCE :- Assign Cases to employees as request to complete certain action items.
- CAST job will run to kick off case to analyst on a monthly, bi-monthly, or quarterly basis.
- Case assigned to analyst requesting to run Case Overdue Report.
- For any overdue tasks analyst will follow up with appropriate assignee's.
- Instructions on how to run report and best practice with following up with employees lives in Standards.
- Analyst will refer to these instructions as a follow up guide.
- Analyst will run report to determine which cases to follow up with.