For any business operating within a Consumer Services role, the need to present a professional, organized, and resolute service delivery operation is essential. With Stemmons, your organization will stand out where it matters most. Save time, manage your tasks, workflows, and information in the clearest and comprehensive way. Boost your resolution capacity, save time, communicate more fluidly, and always retain control of your customers and their requests with ease.
Manage and analyze all customer interactions and data using Central.
Creation of a Client Profile report in order to track all aspects of the client at any given time.
Employees submit an issue or request associated with Human Resources.
Whenever a customer review is published an requires action, Central manages the process and ensures the issue gets resolved.
Provides management and tracking of specific projects which have no association to another.
Management of the new employee on-boarding process.
Manage the organization and outcome of a structured meeting.
On-boarding a new customer will involve multiple aspects, Stemmons Central will make sure that every step is done correctly.