Operations needs access to real-time data; they are the central hub of an organization that deals with a myriad of questions, tasks, processes, and resolutions.
Stemmons serves to support and propel the effective operations of business by harnessing data from across an entire organization, managing workflows and controlling both the efforts and outputs of the team. Stemmons enables better control, improved visibility, and better operational management by providing a centralized platform which integrates with a multitude of key business systems. Allowing organizations to extract data that is derived from a deep analysis of core functions and processes enables the operation team to provide the best service delivery in the most effective way, with productivity and costs in mind.
Kick off and manage all necessary action items associated with a project.
Business Card Contact Capture
Easily add new contacts to your contact list by sending a picture of a business card to a specific email.
Manage and analyze all customer interactions and data using Central.
Central manages all aspects of a projects by recording all information in an organized and structured manner which allows for reporting and analysis.
Backup Testing Process
Conduct regular tests of the backup process to make sure it is working.
Communication is imperative within every business. With Stemmons, employees are able to reach any and all departments with any questions or concerns they may have. Central assigns questions or requests made by one employee to another in order to avoid the message being forgotten about and unanswered.
Software Version Management
Organize and manage the development process and stages throughout the development of a software.
External information requests generate cases through a web portal.
Creation of a Client Profile report in order to track all aspects of the client at any given time.
Project Management Support
Central allows for active monitoring and collaboration of tasks involved in a project.
Any requests submitted by lease property tenants will be managed within Central.
Tenant Information Change
Update of tenant information.
Any software issues, concern or requests are managed through Central.
Provide feedback to author of a Standards in order to improve experience for future users.
Planning, execution and management of a strategic business plan.
Reserving a conference room in a particular property is simplified using Central.
Management of sign ordering process.
Lost and Found
Tracking of lost and found items.
Purchasing Order Management
Management of Company's equipment and supply purchase requests.
Quality Assurance Inspections
Management of Quality Assurance inspections.
Management of all maintenance requests or issues related to a property.
Central organizes and simplifies the task of comparing and selecting the correct vendors for you company.
Management of tasks assigned in order to keep equipment in good working order.
Employee Performance Review
Periodic assignment for managers to review and consult with employees about their performance.
Tracking and management to ensure permits are up to date.
Case is created if there are any missing documents in order for them to be acquired.
Inspection of guestroom condition and reset after guest departure.
Employees submit an issue or request associated with Human Resources.
Leasing Contract Review
Stemmons allows for any necessary changes to be made to a lease agreement by providing an exact error count and next steps to be taken to modify the existing lease for accuracy.
Hotel Property Work Order
Request and management of any maintenance task necessary throughout hotel.
Hotel Reservation - Special
Management of hotel reservations for employees and company clients or guests.
Hotel Guest Transportation
Management of guest transportation service.
The tracking, assigning and maintenance of daily housekeeping operations and client requests can be managed through the use of Stemmons Enterprise.
Hotel Guest Service
Management of any guest related service including compliment, questions, suggestions or complaints.
IT Help Desk
Employees submit an issue or request associated with their IT equipment.
Hotel AP General
Management of hotel accounts payable procedures.
Whenever a customer review is published an requires action, Central manages the process and ensures the issue gets resolved.
Data Governance Quality Assurance
Management and maintenance of the data stored within a company's information database.
Receive notice when an agreement or contract will expire soon in order to take necessary action.
Central can be used to manage periodic client check ins.
With information in a centralized location, requesting an analysis report based on any aspect is a simple task that may be programmed to occur at a set period of time.
Calculated management of energy and utility usage in order to create a more efficient and cost effective system.
Web Content Quality Assurance
Questions, concerns or requests that are related to the company website are managed here.
Provides management and tracking of specific projects which have no association to another.
Central can manage incident reports and also manage future incident prevention processes.
Simplifies the process of acquiring a new property.
Manage and track the process from procurement to decommission of a piece of equipment.
Opening a New Franchise
Use Stemmons to ensure that everything required in the opening process of a new location gets accomplished within schedule.
Video & Audio Review
Management of multimedia content which may be used in various ways from training to evaluation.
Application Portfolio Management
Management of applications available to employees within a company.
Management of the new employee on-boarding process.
IT Equipment Onboarding
IT Equipment Onboarding will often need to be done when obtaining new IT Equipment. Often times, there is a list of items that need to be done when onboarding Equipment. Stemmons helps to manage this process to ensure all items are checked off and equipment is onboarded accurately.
Connectivity Service Initiation
Request connection of equipment to network or other equipment.
Manage and track company vehicles, their assigned drivers, their performance and vehicle status with Stemmons Central.
Manage the organization and outcome of a structured meeting.
Maintenance Request Management
Manage and resolve maintenance issues or request and track progress of said tasks.