Operations needs access to real-time data; they are the central hub of an organization that deals with a myriad of questions, tasks, processes, and resolutions.
Stemmons serves to support and propel the effective operations of business by harnessing data from across an entire organization, managing workflows and controlling both the efforts and outputs of the team. Stemmons enables better control, improved visibility, and better operational management by providing a centralized platform which integrates with a multitude of key business systems. Allowing organizations to extract data that is derived from a deep analysis of core functions and processes enables the operation team to provide the best service delivery in the most effective way, with productivity and costs in mind.
Project Management
Central manages all aspects of a projects by recording all information in an organized and structured manner which allows for reporting and analysis.
Business Card Contact Capture
Easily add new contacts to your contact list by sending a picture of a business card to a specific email.
Backup Testing Process
Conduct regular tests of the backup process to make sure it is working.
Question
Communication is imperative within every business. With Stemmons, employees are able to reach any and all departments with any questions or concerns they may have. Central assigns questions or requests made by one employee to another in order to avoid the message being forgotten about and unanswered.
Software Version Management
Organize and manage the development process and stages throughout the development of a software.
Project Management Support
Central allows for active monitoring and collaboration of tasks involved in a project.
Customer Management
Creation of a Client Profile report in order to track all aspects of the client at any given time.
Tenant Request
Any requests submitted by lease property tenants will be managed within Central.
Software Development
Any software issues, concern or requests are managed through Central.
Standards Feedback
Provide feedback to author of a Standards in order to improve experience for future users.
Room Booking
Reserving a conference room in a particular property is simplified using Central.
Purchasing Order Management
Management of Company's equipment and supply purchase requests.
Vendor Selection
Central organizes and simplifies the task of comparing and selecting the correct vendors for you company.
Preventative Maintenance
Management of tasks assigned in order to keep equipment in good working order.
Employee Performance Review
Periodic assignment for managers to review and consult with employees about their performance.
Missing Documents
Case is created if there are any missing documents in order for them to be acquired.
Leasing Contract Review
Stemmons allows for any necessary changes to be made to a lease agreement by providing an exact error count and next steps to be taken to modify the existing lease for accuracy.
Hotel Property Work Order
Request and management of any maintenance task necessary throughout hotel.
Hotel Reservation - Special
Management of hotel reservations for employees and company clients or guests.
Hotel Housekeeping
The tracking, assigning and maintenance of daily housekeeping operations and client requests can be managed through the use of Stemmons Enterprise.
Hotel Guest Service
Management of any guest related service including compliment, questions, suggestions or complaints.
Data Governance Quality Assurance
Management and maintenance of the data stored within a company's information database.
Customer Review
Whenever a customer review is published an requires action, Central manages the process and ensures the issue gets resolved.
Critical Dates
Receive notice when an agreement or contract will expire soon in order to take necessary action.
BEST Application
Calculated management of energy and utility usage in order to create a more efficient and cost effective system.
Web Content Quality Assurance
Questions, concerns or requests that are related to the company website are managed here.
Recurring Analysis
With information in a centralized location, requesting an analysis report based on any aspect is a simple task that may be programmed to occur at a set period of time.
Ad-Hoc
Provides management and tracking of specific projects which have no association to another.
Incident Report
Central can manage incident reports and also manage future incident prevention processes.
Equipment Management
Manage and track the process from procurement to decommission of a piece of equipment.
Opening a New Franchise
Use Stemmons to ensure that everything required in the opening process of a new location gets accomplished within schedule.
Video & Audio Review
Management of multimedia content which may be used in various ways from training to evaluation.
Application Portfolio Management
Management of applications available to employees within a company.
IT Equipment Onboarding
IT Equipment Onboarding will often need to be done when obtaining new IT Equipment. Often times, there is a list of items that need to be done when onboarding Equipment. Stemmons helps to manage this process to ensure all items are checked off and equipment is onboarded accurately.
Connectivity Service Initiation
Request connection of equipment to network or other equipment.
Vehicle Management
Manage and track company vehicles, their assigned drivers, their performance and vehicle status with Stemmons Central.
Maintenance Request Management
Manage and resolve maintenance issues or request and track progress of said tasks.
Quality Assurance
Manage the QA life cycle by organizing tasks and ensuring they are assigned to the correct person.
