Alleviate risk, manage requests in a timely fashion, collaborate, share data, track actions, and control your information with ease using Stemmons
Everything you do in the hospitality sector is with your customers in mind. Process modelling can enrich your guest's experience and boost productivity by harnessing technology to your organization's advantage. Stemmons can help you to sustain innovation and maximize the effectiveness of your business processes in order to deliver better customer experience. Any interaction with your business matters to your customers. However they contact you, whatever they need, and how quickly and effectively you respond to their request can shape their entire experience. Alleviate risk, manage requests in a timely fashion, collaborate, share data, track actions, and control and track your information with ease.
Creating a marketing library through the use of Stemmons Central.
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Manage and analyze all customer interactions and data using Central.
Marketing Help Desk
Employees submit an issue or request associated with Marketing.
Creation of a Client Profile report in order to track all aspects of the client at any given time.
Events Ticket Management
Using Central, employees can request company tickets to a local music or sporting event on a first come first serve basis.
Any requests submitted by lease property tenants will be managed within Central.
Lost and Found
Tracking of lost and found items.
Management of all tasks and tracks progress when a property is sold.
Management of all maintenance requests or issues related to a property.
Management of tasks assigned in order to keep equipment in good working order.
Tracking and management to ensure permits are up to date.
Leasing Contract Review
Stemmons allows for any necessary changes to be made to a lease agreement by providing an exact error count and next steps to be taken to modify the existing lease for accuracy.
Inspection of guestroom condition and reset after guest departure.
Hotel Property Work Order
Request and management of any maintenance task necessary throughout hotel.
Hotel Reservation - Special
Management of hotel reservations for employees and company clients or guests.
Hotel Guest Transportation
Management of guest transportation service.
The tracking, assigning and maintenance of daily housekeeping operations and client requests can be managed through the use of Stemmons Enterprise.
Hotel Guest Service
Management of any guest related service including compliment, questions, suggestions or complaints.
Hotel AP General
Management of hotel accounts payable procedures.
Receive notice when an agreement or contract will expire soon in order to take necessary action.
Provides management and tracking of specific projects which have no association to another.
Simplifies the process of acquiring a new property.
Managing of employees' skills, training and certifications.
Management of the new employee on-boarding process.
IT Equipment Onboarding
IT Equipment Onboarding will often need to be done when obtaining new IT Equipment. Often times, there is a list of items that need to be done when onboarding Equipment. Stemmons helps to manage this process to ensure all items are checked off and equipment is onboarded accurately.
Manage and track company vehicles, their assigned drivers, their performance and vehicle status with Stemmons Central.
Manage the organization and outcome of a structured meeting.