Maintenance Request Management
Manage and resolve maintenance issues or request and track progress of said tasks.Maintenance request in the workplace becomes redefined when using Stemmons Central. A request is sent to the appropriate person, all communications are documented and a response time track can be created in order to improve employee training if necessary.USER EXPERIENCE :
- Case is assigned to maintenance person to complete task.
- Information is provided on which location, item, or person the task is to be performed around.
- Instructions on how to perform maintenance task in alignment with company standards are located here.
- The item and location the task is being performed on has a page in Entities.
- Employees can look at said Entity page to see maintenance history.
- Maintenance report captures who performed tasks, how long it took, if successful, tasks that are overdue and so on.