After a historic power outage interrupted electrical and water service to millions of people and properties in Texas, landlords were faced with the challenge of safely and quickly restoring service to complex commercial properties.  Stemmons clients can manage that process through the Business Continuity application, but even if you are not a Stemmons user, you may find the simple excel versions of these checklists helpful.  
https://docs.stemmons.com/AppInfo.aspx?MetaDataID=1613&Value=1 

Everyone knows metrics are important, but there is no catalog in the company of exactly what metrics are used.  Stemmons lets you define metrics and capture values in a common repository, so you can use common alerts and reports.  It's included.

What is your operations philosophy?  We have Ten Principles that form the foundation of our approach.  Capturing expert knowledge and building it into process is like having expertise everywhere.