Everything you do in the hospitality sector is with your customers in mind. Process modelling can enrich your guest''s experience and boost productivity by harnessing technology to your organization''s advantage. Stemmons can help you to sustain innovation and maximize the effectiveness of your business processes in order to deliver better customer experience. Any interaction with your business matters to your customers. However they contact you, whatever they need, and how quickly and effectively you respond to their request can shape their entire experience. Alleviate risk, manage requests in a timely fashion, collaborate, share data, track actions, and control and track your information with ease.
Management of all maintenance requests or issues related to a property.
Hotel Room Inspection
Inspection of guestroom condition and reset after guest departure.
Management of daily housekeeping operations and client requests.
Hotel Property Work Order
Request and management of any maintenance task necessary throughout hotel.
Hotel Reservation - Special
Management of hotel reservations for employees and company clients or guests.
Hotel Guest Service
Management of any guest related service including compliment, questions, suggestions or complaints.
Hotel Guest Transportation
Management of guest transportation service.
Hotel AP General
Management of hotel accounts payable procedures.