Alleviate risk, manage requests in a timely fashion, collaborate, share data, track actions, and control your information with ease using Stemmons.
Everything you do in the hospitality sector is with your customers in mind. Process modelling can enrich your guest's experience and boost productivity by harnessing technology to your organization's advantage. Stemmons can help you to sustain innovation and maximize the effectiveness of your business processes in order to deliver better customer experience. Any interaction with your business matters to your customers. However they contact you, whatever they need, and how quickly and effectively you respond to their request can shape their entire experience.
Marketing Help Desk
Employees submit an issue or request associated with Marketing.
Manage and analyze all customer interactions and data using Central.
Central manages all aspects of a projects by recording all information in an organized and structured manner which allows for reporting and analysis.
Communication is imperative within every business. With Stemmons, employees are able to reach any and all departments with any questions or concerns they may have. Central assigns questions or requests made by one employee to another in order to avoid the message being forgotten about and unanswered.
Central will manage the process of receiving, approving and paying invoices.
Creation of a Client Profile report in order to track all aspects of the client at any given time.
Events Ticket Management
Using Central, employees can request company tickets to a local music or sporting event on a first come first serve basis.
Planning, execution and management of a strategic business plan.
Quality Assurance Inspections
Management of Quality Assurance inspections.
Management of all tasks and tracks progress when a property is sold.
Management of tasks assigned in order to keep equipment in good working order.
Employee Performance Review
Periodic assignment for managers to review and consult with employees about their performance.
Tracking and management to ensure permits are up to date.
Leasing Contract Review
Stemmons allows for any necessary changes to be made to a lease agreement by providing an exact error count and next steps to be taken to modify the existing lease for accuracy.
Inspection of guestroom condition and reset after guest departure.
Hotel Property Work Order
Request and management of any maintenance task necessary throughout hotel.
The tracking, assigning and maintenance of daily housekeeping operations and client requests can be managed through the use of Stemmons Enterprise.
Hotel AP General
Management of hotel accounts payable procedures.
Data Governance Quality Assurance
Management and maintenance of the data stored within a company's information database.
Manage the process of having a request, action, or project approved by a supervisor or manager.
Receive notice when an agreement or contract will expire soon in order to take necessary action.
Central can be used to manage periodic client check ins.
Central aids in the creation and management of budgeting for various area of an enterprise.
Web Content Quality Assurance
Questions, concerns or requests that are related to the company website are managed here.
Send out a mass notification to multiple people within the organization and receive a confirmation of their receipt.
Provides management and tracking of specific projects which have no association to another.
Management of participation groups with Stemmons Central.
Badges & Gamification
Employees in a company will be recognized for reaching milestones or achieving goals.
Central can manage incident reports and also manage future incident prevention processes.
The Property Snapshot report summarizes various sources of information relative to specified properties. It serves as a platform for further conversation among various stakeholders. The analyses relative to this report deliver pertinent information to specified parties.
Stemmons manages and tracks progress in order to successfully and efficiently accomplish a Sprint.
Simplifies the process of acquiring a new property.
Management of all tasks and tracks progress when taking over a property.
Managing of employees' skills, training and certifications.
Manage and track the process from procurement to decommission of a piece of equipment.
Management of the new employee on-boarding process.
IT Equipment Onboarding
IT Equipment Onboarding will often need to be done when obtaining new IT Equipment. Often times, there is a list of items that need to be done when onboarding Equipment. Stemmons helps to manage this process to ensure all items are checked off and equipment is onboarded accurately.
Manage and track company vehicles, their assigned drivers, their performance and vehicle status with Stemmons Central.
Manage the organization and outcome of a structured meeting.
Manage the QA life cycle by organizing tasks and ensuring they are assigned to the correct person.