Having easy access to information that enables productivity and helps to boost the overall bottom line of the business can be transformational to both the service and results which are achieved.
Stemmons facilitates the successful functioning of the sales department by giving them better visibility to organization information, workflows, cases, customer relationship data and account management tools. Other valuable sales tools can be personalized within the Stemmons platform such as client surveys, client reviews, budgeting, requests, approvals, commission tracking, procurement and highly informative data insights that all help to drive organizational behaviors and actions in the most productive way.
Business Card Contact Capture
Easily add new contacts to your contact list by sending a picture of a business card to a specific email.
Marketing Help Desk
Employees submit an issue or request associated with Marketing.
Manage and analyze all customer interactions and data using Central.
Expense Reporting and Reimbursement
Document and manage the process of reporting business expenses in order for employees to be reimbursed in a timely manner.
IT Life Cycle Budgeting
Management of IT equipment life cycle and budgeting related to it.
Events Ticket Management
Using Central, employees can request company tickets to a local music or sporting event on a first come first serve basis.
Unit Availability Process
Management of tasks necessary when tenant moves out.
Tenant NAICS Update
Requests for the update of a tenants NAICS code.
Management of all tasks and tracks progress when a property is sold.
MLS Contract Process
Central is used in order to manage and track the MLS process of a new lease agreement.
Employees from various departments can request marketing material to be created for them.
Leasing Help Desk
Employees submit an issue or request associated with Leasing.
Make Ready Request
Request of changes to be made in a property in order for it to be ready for new tenant.
New lease agreements or renewal requests must be approved by leasing manager.
Leasing Contract Review
Stemmons allows for any necessary changes to be made to a lease agreement by providing an exact error count and next steps to be taken to modify the existing lease for accuracy.
Credit Card Dispute
Tracking of Credit Card payment dispute and resolution.
Whenever a customer review is published an requires action, Central manages the process and ensures the issue gets resolved.
Customer Survey Follow up
Case is created in order to resolve an issue states in a customer satisfaction survey.
Content to be used in the creation of any marketing material is submitted.
Central manages the commission request and payment process after a sale is finalized.
Unit Move Out
When a tenant leaves a property, Central will manage the process from move out to make ready for future tenants.
Management of all tasks and tracks progress when taking over a property.
The Property Snapshot report summarizes various sources of information relative to specified properties. It serves as a platform for further conversation among various stakeholders. The analyses relative to this report deliver pertinent information to specified parties.
Equipment Inspection, Repair & Disposition
Management of equipment maintenance and life cycle.
Client Lunch/Dinner Planning
Use Stemmons in order to accomplish tasks associated in the set up of a Lunch or Dinner meetings.
Account Management QA
Stemmons aides in successfully and efficiently executing account management activities.
Procure to Pay
Task management of procurement process from request of good to payment of good.
On-boarding a new customer will involve multiple aspects, Stemmons Central will make sure that every step is done correctly.