Quality Assurance You Can Depend On
Regardless of your industry, Quality Assurance matters. It impacts your customers, the service you offer, your team, and can be the deciding factors where compliance matters are concerned. Stemmons can be completely tailored to meet your individual, organizational needs and integrates seamlessly with other company systems as well. It makes managing the complex task of Quality Assurance easier, making information available to those who need it, in a way that is easy to understand.
Kick off and manage all necessary action items associated with a project.
Business Card Contact Capture
Easily add new contacts to your contact list by sending a picture of a business card to a specific email.
Marketing Help Desk
Employees submit an issue or request associated with Marketing.
Manage and analyze all customer interactions and data using Central.
Central manages all aspects of a projects by recording all information in an organized and structured manner which allows for reporting and analysis.
Backup Testing Process
Conduct regular tests of the backup process to make sure it is working.
Management of tasks required before a new tenant move in.
Expense Reporting and Reimbursement
Document and manage the process of reporting business expenses in order for employees to be reimbursed in a timely manner.
Central will manage the process of receiving, approving and paying invoices.
Communication is imperative within every business. With Stemmons, employees are able to reach any and all departments with any questions or concerns they may have. Central assigns questions or requests made by one employee to another in order to avoid the message being forgotten about and unanswered.
Software Version Management
Organize and manage the development process and stages throughout the development of a software.
Project Management Support
Central allows for active monitoring and collaboration of tasks involved in a project.
IT Life Cycle Budgeting
Management of IT equipment life cycle and budgeting related to it.
External information requests generate cases through a web portal.
Creation of a Client Profile report in order to track all aspects of the client at any given time.
Tenant NAICS Update
Requests for the update of a tenants NAICS code.
Any requests submitted by lease property tenants will be managed within Central.
Events Ticket Management
Using Central, employees can request company tickets to a local music or sporting event on a first come first serve basis.
Unit Availability Process
Management of tasks necessary when tenant moves out.
Tenant Information Change
Update of tenant information.
Tenant Ledger Change
Manage updates and changes to a tenant's ledger.
Any software issues, concern or requests are managed through Central.
Provide feedback to author of a Standards in order to improve experience for future users.
Reserving a conference room in a particular property is simplified using Central.
Management of sign ordering process.
Central manages and tracks the recruiting process of a new employee from application to on boarding.
Lost and Found
Tracking of lost and found items.
Planning, execution and management of a strategic business plan.
Management of Security department's operations.
Purchasing Order Management
Management of Company's equipment and supply purchase requests.
Quality Assurance Inspections
Management of Quality Assurance inspections.
Management of all tasks and tracks progress when a property is sold.
Management of all maintenance requests or issues related to a property.
Central organizes and simplifies the task of comparing and selecting the correct vendors for you company.
Management of tasks assigned in order to keep equipment in good working order.
Employee Performance Review
Periodic assignment for managers to review and consult with employees about their performance.
Tracking and management to ensure permits are up to date.
Employees from various departments can request marketing material to be created for them.
Case is created if there are any missing documents in order for them to be acquired.
MLS Contract Process
Central is used in order to manage and track the MLS process of a new lease agreement.
Reminder cases for employees with a company credit card to upload their expenses every month.
Leasing Help Desk
Employees submit an issue or request associated with Leasing.
Make Ready Request
Request of changes to be made in a property in order for it to be ready for new tenant.
Inspection of guestroom condition and reset after guest departure.
Employees submit an issue or request associated with Human Resources.
New lease agreements or renewal requests must be approved by leasing manager.
Leasing Contract Review
Stemmons allows for any necessary changes to be made to a lease agreement by providing an exact error count and next steps to be taken to modify the existing lease for accuracy.
Hotel Property Work Order
Request and management of any maintenance task necessary throughout hotel.
Hotel Reservation - Special
Management of hotel reservations for employees and company clients or guests.
Hotel Guest Transportation
Management of guest transportation service.
The tracking, assigning and maintenance of daily housekeeping operations and client requests can be managed through the use of Stemmons Enterprise.
Credit Card Dispute
Tracking of Credit Card payment dispute and resolution.
Hotel Guest Service
Management of any guest related service including compliment, questions, suggestions or complaints.
Data Governance Quality Assurance
Management and maintenance of the data stored within a company's information database.
Manage the process of having a request, action, or project approved by a supervisor or manager.
IT Help Desk
Employees submit an issue or request associated with their IT equipment.
Hotel AP General
Management of hotel accounts payable procedures.
Whenever a customer review is published an requires action, Central manages the process and ensures the issue gets resolved.
Customer Survey Follow up
Case is created in order to resolve an issue states in a customer satisfaction survey.
Content to be used in the creation of any marketing material is submitted.
Receive notice when an agreement or contract will expire soon in order to take necessary action.
Central can be used to manage periodic client check ins.
Manages the entire process of a construction process including request, planning, approval execution and completion.
Central manages the commission request and payment process after a sale is finalized.
Central aids in the creation and management of budgeting for various area of an enterprise.
Using teamwork and collaboration for the creation of a specific report for analysis.
With information in a centralized location, requesting an analysis report based on any aspect is a simple task that may be programmed to occur at a set period of time.
Calculated management of energy and utility usage in order to create a more efficient and cost effective system.
Web Content Quality Assurance
Questions, concerns or requests that are related to the company website are managed here.
Send out a mass notification to multiple people within the organization and receive a confirmation of their receipt.
Provides management and tracking of specific projects which have no association to another.
Management of participation groups with Stemmons Central.
Unit Move Out
When a tenant leaves a property, Central will manage the process from move out to make ready for future tenants.
Badges & Gamification
Employees in a company will be recognized for reaching milestones or achieving goals.
Central can manage incident reports and also manage future incident prevention processes.
Simplifies the process of acquiring a new property.
Management of all tasks and tracks progress when taking over a property.
The Property Snapshot report summarizes various sources of information relative to specified properties. It serves as a platform for further conversation among various stakeholders. The analyses relative to this report deliver pertinent information to specified parties.
Stemmons manages and tracks progress in order to successfully and efficiently accomplish a Sprint.
Managing of employees' skills, training and certifications.
Creation and execution of a process in a continuous manner to increase efficiency and avoid repetition.
Creation and management of an action plan program in order to resolve or accomplish a problem or task.
Manage and track the process from procurement to decommission of a piece of equipment.
Opening a New Franchise
Use Stemmons to ensure that everything required in the opening process of a new location gets accomplished within schedule.
Video & Audio Review
Management of multimedia content which may be used in various ways from training to evaluation.
IT Equipment Onboarding
IT Equipment Onboarding will often need to be done when obtaining new IT Equipment. Often times, there is a list of items that need to be done when onboarding Equipment. Stemmons helps to manage this process to ensure all items are checked off and equipment is onboarded accurately.
Equipment Inspection, Repair & Disposition
Management of equipment maintenance and life cycle.
Application Portfolio Management
Management of applications available to employees within a company.
Management of the new employee on-boarding process.
Manage tasks necessary when off-boarding an employee, equipment, or client.
Connectivity Service Initiation
Request connection of equipment to network or other equipment.
Manage and track company vehicles, their assigned drivers, their performance and vehicle status with Stemmons Central.
Manage the organization and outcome of a structured meeting.
Procure to Pay
Task management of procurement process from request of good to payment of good.
Maintenance Request Management
Manage and resolve maintenance issues or request and track progress of said tasks.
Client Lunch/Dinner Planning
Use Stemmons in order to accomplish tasks associated in the set up of a Lunch or Dinner meetings.
Account Management QA
Stemmons aides in successfully and efficiently executing account management activities.
On-boarding a new customer will involve multiple aspects, Stemmons Central will make sure that every step is done correctly.
Account QA Track II (Pitching)
Making sure that QA duties and reports are accomplished in an efficient and timely manner is simplified using Stemmons.
Manage the QA life cycle by organizing tasks and ensuring they are assigned to the correct person.